Resident Handbook
Click here to review the 2016-17 Resident Handbook. The Handbook reviews policies and procedures for residents of The Flats.

Resident Communication Links

Once you move into the building, you may access the Resident Portal and Handteq to communicate with the Housing Office and other members of the community.  For Resident Portal access click here to register.  For Handteq, you will receive an email with your account information sent to the account we have on file.  The Resident Portal is available online.  Handteq is available online and can be accessed using mobile devices.

You can use the Resident Portal and/or Handteq to:

1) Submit service requests
2) Pay your monthly installment
3) Receive alerts and reminders from the Housing Office
4) Make announcements and sell items on the community bulletin board
5) Reserve the common rooms

If you are already registered for Handteq, here are the links to access the systems:
Resident Link
iOS Download
Android Download

Additional Helpful Information
What to Bring List

What to Bring List (Sustainable)

What NOT to Bring List

Renter’s Insurance Now Available from: